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Hiver for Outlook

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Hiver for Outlook

SLA - Overdue & Due soon views

Introducing dedicated SLA views for users to easily track Overdue & Due soon conversations

in progress

Advanced Search

Conversation Search using parameters like From, To, Subject, Body, Status, Assignee & Tags

in progress

Customer Module and Recent Conversations

Contact directory & recent conversations from a contact.

in progress

Mobile push notifications

Supporting @mentions & assignment notifications on HOT mobile app for on-the-go agents

in progress

Alias support for User type mailbox

Ability to send mails from alias address while replying in shared mailbox.

in progress

Delete PI Conversations

Syncing the action of deleting of personal inbox conversations from Hiver to Outlook

in progress

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